At Diamondback we go out of our way to keep you as a customer for life, and your safety is our business. As Australia’s largest supplier of bicycle helmets, we not only guarantee our quality, we back our helmets with our Lifetime Helmet Replacement Policy.
So if your helmet is substantially damaged in an actual cycling accident, you can apply for a replacement helmet.
How to do it
NOTE: By examining damaged helmets involved in accidents, we can continually improve the way they work.
General wear and tear, cosmetic/non-structural damage or damage caused through other activities such as skating are excluded from the Lifetime Helmet Replacement Guarantee. Every batch of helmets is tested before they are released into the marketplace.